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Services

Cyberdyne Systems Flat Rate Service And Repair On All In Store Repairs.

Free Diagnostics & Estimate, Yes hard to believe that in today's world most computer stores nickel and dime you to dead before you even get a service or repair done. Cyberdyne Systems Started Free Diagnostics & Estimates back in 1991. Otherwise, you can get a $50-$65 bill and still have a broken machine or problem. At Cyberdyne we think that's totally unfair for you the customer to accept this practice and also this gives computers dealers a "BAD NAME". We wish more computer stores and auto repair shops following are guidelines on how to treat a customer, but unfortunately today most charge upfront fees and then charge an hourly rate way over the value of the job. In the end, leave the customer with a bad experience and bad service.

We charge a small Service Fee for Printer repairs $25, and only charge a small Fee $25-60 If we have to open your device, "Order a part" or to "try to repair something and it fails." Example : If we try to repair a water damaged laptop and your main board "Fails" we would charge a fee as well up to $60...This doesn't happen often... and finally if we quoted a price on a repair and you cancel the repair, we charge a small Fee. “Short cutting” a job is another issue, I see also from my competitors out there. They do the quick fix or don’t inform the customer correctly about real issues with their machines, or just rip off a customer, because of a lack of computer knowledge.

Cyberdyne and our staff takes step for make sure the job is done right the first time. Some times there is issues that a rise afterward and we always make sure all problems are dealt with correctly.

Installing a new operating system is a daunting task. Upgrading the hardware is a mystery to most. Sometimes they crash, or get viruses, or simply stop working altogether. Heck, even cleaning a computer can be a pain. You don't need to take time out of your schedule to deal with computer issues.

Our expert computer technicians provide a wide variety of services to keep your computer on pace with your lifestyle. No matter what the problem; anything from virus trouble, to broken hardware, to sluggish performance; we can diagnose your desktop or laptop correctly and repair it fast in most cases. We take extra steps and have a high level of “ Quality Control” plus we believe the best practices to give the customer the right level of service you should expect; at a price that is fair for everyone.

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Don't know what's wrong?

A computer problem could be caused by any number of different reasons. Until the problem is identified, it is difficult to determine the best solution to save you time and money. With a quick system diagnostics test, our technicians can pin point exactly what needs to be done.

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Virus Removal

Once a virus is on your computer, it can spy on your internet activity, lock down your computer,lock files, or even access your personal financial data.. At Cyberdyne we use customize software to help us get rid of "ALL the VIRUS's MALWARE, Vulnerabilities Etc. We also protect the computer so it doesnt happen again easily.

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Tune Up and Optimization

If your PC runs slowly or takes a long time to boot, bring it to us for a tune up and optimization. We'll speed it up so that you spend less time waiting, and more time on what's important.

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Courtesy Laptop

For the convenience of our customers, we gladly offer a Courtesy Laptop should we require sending your system to the manufacturer for diagnostics/repairs. See in-store for details.





IN-STORE, Services Flat Rate

Our Price

Competitor Price

Format and Reinstall your operating system
Estimated labor PC/MAC

Includes updates,Tweaking, All drivers updates,

Custom installs of all Major programs.

Adobe AIR,Clary Quick Search, Wise Registry Cleaner, VLC Player,

CCleaner,Google Chrome,Microsoft OneDrive, Mozilla Thunderbird,

Live Mail,7-Zip,Adblock Plus, Adobe Acrobat Reader DC,Java,K-Lite Codec Pack,

Libre/Office, Mozilla Firefox,MPC-HC Classic Player,TeamViewer,VLC media player

Advance Tune-up, cleaning all dirt, Fans, Etc, Basic Email Setup

$85-$100

$135-$170

Password UN-Lock, Breaking, Recovery

Social, OS, Email ,complex configurations Etc.

$65-$85

N/A

Virus Removal

At Cyberdyne we use customize software to help

us get rid of "ALL the VIRUS's MALWARE,Vulnerabilities Etc.

We also protect the computer so it doesnt happen again easily.

$85-$100

$130

Pick Up and Drop Off at your Home From a IN-Store Repair-

Pick up and drop off your system within 10 KM from our store location

$15

$50

Basic Hardware Repairs, All Flat Rate

Bad Power supply

Estimated parts and labor $65.00 to $125.00

Dead Motherboard (No power)

Estimated parts and labor $125.00 to $225.00

Water Damage Mainboard, PC $199, Mac $400-500

Laptop-Laptop Power connector loose or broken

Estimated parts and labor $75.00 to $95.00,

Jack replaced $120

Overheating and Shut Down problems

Estimated cleaning fee $25.00

Estimated a cooling fan $45.00 to $75.00-Broken LCD (Dropped or stepped on)

Estimated labor $45.00 to $65.00

Estimated LCD cost $100.00 to $250.00, Some higher

Dim LCD Screen

Estimated labor $45.00

Estimated backlight $25.00 to $90.00

Keyboard not working

Estimated labor $15.00

Estimated keyboard Cost $45.00 to $75.00

Anti-Virus Software

$45 per unit Trend Micro Antivirus/Maximum software with latest updates

$45

$60

Data Backup / Transfer up to 2TB*-

Backup data to external hard drive 100GB under Free, 1TB $65

$100

N/A

Software Installation**

- Install provided software and configuration

$20

N/A

All-In-One-Setup*

- Personalized account setup

- Windows and driver updates

- Removal of unnecessary software

- Creation of recovery media

- Anti-virus/security, plus installation

- Data transfer (up to 2TB)

- Software installation (software not included)

$150

$200

Contact us now for more information. EMAIL ADAM

On-Site Services, ON-Line Services

In case you cannot come to our location, Online repair options are available, sometimes we can login to your computer and fix it over the internet while you watch.

On site services; One of our highly specialized technicians will be more than happy to come to your business or home in order to assist you.

Additional service charges will be applied for the specific services provided.

On-Site, Services Flat Rate Our Price Competitor Price

Travel Charge For ON-Site

(within 20kms from Cyberdyne store to your location) "Our Rate Includes first hour of service."

Our Competitor Charges additional fees applied for individual services provided from the start.

$85

$70 Charges Services

from start

Network Attached Storage (NAS) Installation

- Installation of a NAS system to local networks of up to three computers

- For complex configurations (e.g. hard-disk redundancy), equipment must be set up in-store prior to installation

$150

$250

Add mobile device to Network Attached Storage

- Configure your mobile device or smartphone to share content with a NAS system

- A third party mobile application may be required for access

$20

$30

Pick Up and Drop Off at your Home From a On-Site Repair

- Pick up and drop off your system within 10 KM from our store location

Included

$50

Network Setup*

- Setup basic on site network with existing router, access point or range extender

- Setup network printing. Etc.

FREE If New router purchased From Cyberdyne this Service is included upto 1 hour

- Up to three devices connection

Included upto

1 Hour, $45

customer router

$100

Virus Removal*

- Remove all viruses, malware, spyware, trojans, etc.patches and all updates.

- $45 unit Trend Micro Antivirus/Maximum software with latest updates

First Machine

included, extra

$65 per machine

$150

Data Backup / Transfer up to 2TB*

- Backup data to external hard drive 100GB under Free, 1TB $99

$130

$180

Software Installation**

- Install provided software and configuration, Include if under 1 Hour.

$45

$130

All-In-One-Setup*

- Personalized account setup

- Windows and driver updates

- Removal of unnecessary software

- Creation of recovery media

- Anti-virus/security installation

- Data transfer (up to 2TB)

- Software installation (software not included)

- Setup basic on site network with existing router, access point or range extender

- Setup network printing

- Up to three devices connection

$150

$220

Laptop Repairs & Services

Crummy performance or a broken screen does not mean the end for your laptop.

From hardware upgrades to broken screen replacements,we offer a broad range of services to repair and improve your laptop to help you get the most out of it.

ACER AUTHORIZED Device Services. Did you know that Cyberdyne Systems is an Authorized Service Centre all Acer devices?

We provide both warranty and out-of-warranty services for all Notebooks, Desktops, and Netbooks.

Diagnostics Our Labour Competitor Labour

Visual Inspection and Consultation

Free

Free

Basic Diagnostic

- Identify problems in your system with recommendations for repair

Free

$50

Hardware Diagnostics

- Full test on individual parts like hard drive, video card, motherboard, screen, all ports and jacks.

depending if open your unit, Cancel repair quote

Email Back up- Back up all emails and contacts, restore back to your system.

$25-$45

$30

Software Services

Our Labour

Competitor Labour

Create Recovery Disk for New System

- Includes system recovery USB key

- Remove unnecessary software

- Install Windows updates and Microsoft Security Essentials

- Install free applications

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Custom installs of all Major programs. our Competitors don't include the following

Adobe AIR,Clary Quick Search, Wise Registry Cleaner, VLC Player

CCleaner,Google Chrome,Microsoft OneDrive, Mozilla Thunderbird

Live Mail,7-Zip,Adblock Plus, Adobe Acrobat Reader DC,Java,K-Lite Codec Pack,

Libre/Office, Mozilla Firefox,MPC-HC Classic Player,TeamViewer,VLC media player

Advance Tune-up, cleaning all dirt, Fans, Etc, Basic Email Setup

$50

$70

Operating System Installation (Windows or Mac OS)

- Install all drivers and Windows updates

- Install Microsoft Security Essentials

- Remove unnecessary software

- Operating System software not included

_______________________________________________________________________________________

Custom installs of all Major programs. our Competitors don't include the following

Adobe AIR,Clary Quick Search, Wise Registry Cleaner, VLC Player

CCleaner,Google Chrome,Microsoft OneDrive, Mozilla Thunderbird

Live Mail,7-Zip,Adblock Plus, Adobe Acrobat Reader DC,Java,K-Lite Codec Pack,

Libre/Office, Mozilla Firefox,MPC-HC Classic Player,TeamViewer,VLC media player

Advance Tune-up, cleaning all dirt, Fans, Etc, Basic Email Setup

$85

$100

Application Installation

-Install individual software (MS Office, Anti-virus, accounting software, or other applications)

$20

$20

Application Installation (If Purchased at Cyberdyne Systems)

- Includes software for pro audio equipment

Free

$10

Virus Removal*

- Remove all viruses, malware, spyware, trojans, etc.patches and all updates.

- $45 per unit Trend Micro Antivirus/Maximum software with latest updates

$85

$100

Operating System Installation (Windows or Mac OS)

- Includes a backup of your data before installing a new operating system onto your computer.

Data is then restored to your computer

$130

$150

Driver Installation

- Installation of missing driver and update to the latest available driver.

$20

$20

BIOS Update

- Update BIOS to the latest version while retaining previous BIOS settings.

$45

$50

System Services

Our Labour

Competitor Labour

System Tune Up

- Optimize system performance and start-up time

- Includes upgrade recommendations

$45

$60

System Dust Removal and Cleaning

Free

$65

System Cloning

- Creation of a virtual system that has the same disk contents, accounts, root password,

and number of network interfaces

as the original. Storage device of cloning is not included.

$90

$90

System Setup

- Personalized account setup

- Windows and driver updates

- Removal of unnecessary software

- Creation of recovery media

- Software installation (software not included)

$80

$80

All-In-One Setup

- Personalized account setup

- Windows and driver updates

- Removal of unnecessary software

- Creation of recovery media

- Anti-virus/security installation

- Data transfer (up to 2TB)

- Software installation (software not included)

_______________________________________________________________________________________

Custom installs of all Major programs. our Competitors don't include the following

Adobe AIR,Clary Quick Search, Wise Registry Cleaner, VLC Player

CCleaner,Google Chrome,Microsoft OneDrive, Mozilla Thunderbird

Live Mail,7-Zip,Adblock Plus, Adobe Acrobat Reader DC,Java,K-Lite Codec Pack,

Libre/Office, Mozilla Firefox,MPC-HC Classic Player,TeamViewer,VLC media player

Advance Tune-up, cleaning all dirt, Fans, Etc, Basic Email Setup

$150

$150

Refresh System (Imaging) Setup

- Installation of a new hard drive (hardware not included)

- Comprehensive virus and malware scan

- Transfer of all your data and settings (unlimited data transfer)

- Installation of the latest windows updates and other select programs

$120

$120

Hardware Replacement and Upgrade

Our Price Competitor Price

Keyboard Replacement

Backlit keyboards Extra fee Various

$100

$130

Fan Replacement

$120

$120

Memory Upgrade*

Free only cost

of Memory

$30

Hard Drive Replacement*

Free only cost

of Hard drive

$30

Optical Drive Replacement

$110

$130

Screen Replacement

Cyberdyne Uses Original OEM Parts, Mac/Apple screens

13" to 15" Most models

14" to 15" Full HD 1080p

17"

17" Full HD 1080p

$125-$150

$150-$170

$185-$225

$225-$285

$190

$230

$230

$260

DC Jack Replacement Plus Jack Cost

$85

$100

USB Port Replacement

$100

$100

Audio Jack Replacement

$100

$100

Motherboard Repair*

- Please note that only certain parts on the motherboard can be repaired

$150

$150

LCD Cable Replacement, plus cost of part.

$50

$50

* Hardware not included.
** Touchscreen not included.

Data Services

Our Labour

Competitor Labour

Data Backup / Transfer under 1TB

- Backup data to external hard drive

$50

$50

Data Backup / Transfer up to 2TB

- Backup data to external hard drive

$80

$80

Data Backup / Transfer over 2TB

- Backup data to external hard drive

$100

$100

Cyberdyne Systems Flat Rate Service and Repair

We'll take care of your trusty desktop, inside and out.

From cleaning to hardware installation to reinstalling your favourite operating system, we've got all your needs covered.

And if you're looking for a major upgrade, we can even build you a whole new custom desktop from the ground up.

We guarantee a turnaround time of 48 hours or less on Hardware Replacement and Upgrade or we'll give you 25% off the labour price.*


ACER Device Services

Did you know that Cyberyne Systems is an Authorized Service Centre for all ACER devices?
We provide both warranty and out-of-warranty service for all Notebooks, Desktops, Cell Phones and Netbooks.

Diagnostics

Our Labour

Competitor Labour

Visual Inspection and Consultation

Free Free

Basic Diagnostic

- Identify problems in your system with recommendations for repair

Free $40

Hardware Diagnostics

- Full test on individual parts like hard drive $24, video card, motherboard, screen, all ports and jacks.

Free $30

Software Services

Our Labour

Competitor Labour

Create Recovery Disk for New System

- Includes system recovery USB key

- Remove unnecessary software

- Install Windows updates and Microsoft Security Essentials

- Install free applications

______________________________________________________________________

Custom installs of all Major programs. our Competitors don't include the following

Adobe AIR,Clary Quick Search, Wise Registry Cleaner, VLC Player

CCleaner,Google Chrome,Microsoft OneDrive, Mozilla Thunderbird

Live Mail,7-Zip,Adblock Plus, Adobe Acrobat Reader DC,Java,K-Lite Codec Pack,

Libre/Office, Mozilla Firefox,MPC-HC Classic Player,TeamViewer,VLC media player

Advance Tune-up, cleaning all dirt, Fans, Etc, Basic Email Setup

$50 $70

Operating System Installation (Windows or Mac OS)

- Install all drivers and Windows updates

- Install Microsoft Security Essentials

- Remove unnecessary software

- Operating System software not included

_______________________________________________________________________

Custom installs of all Major programs. our Competitors don't include the following

Adobe AIR,Clary Quick Search, Wise Registry Cleaner, VLC Player

CCleaner,Google Chrome,Microsoft OneDrive, Mozilla Thunderbird

Live Mail,7-Zip,Adblock Plus, Adobe Acrobat Reader DC,Java,K-Lite Codec Pack,

Libre/Office, Mozilla Firefox,MPC-HC Classic Player,TeamViewer,VLC media player

Advance Tune-up, cleaning all dirt, Fans, Etc, Basic Email Setup

$85 $90

Application Installation

-Install individual software (MS Office, Anti-virus, accounting software, or other applications)

$20 $20

Application Installation (If Purchased at Cyberdyne Systems)

- Includes software for pro audio equipment

$10 $10

Virus Removal

- Remove all viruses, malware, spyware, trojans, spyware, etc.

-$45 per unit Trend Micro Antivirus/Maximum software with latest updates

$85 $100

Operating System Installation (Windows or Mac OS)

- Includes a backup of your data before installing a new operating system onto your computer.

Data is then restored to your computer

$130 $150

Driver Installation* Free with OS Installation (Windows or Mac OS)

- Installation of missing driver and update to the latest available driver.

$19.99/Free $20

BIOS Update

- Update BIOS to the latest version while retaining previous BIOS settings.

$50 $50

Email Back up, Free with Installation (Windows or Mac OS)

- Back up all emails and contacts, restore back to your system.

$50/Free $50

System Build

Our Labour

Competitor Labour

Standard System Assembly

- Includes a 1 year parts and labour warranty

$45 $80

Additional Services

Water Cooling

Cable Management

RAID Configuration

Operating System on new system

Free

Free

Free

$35

$20

$30

$20

$60

System Services

Our Price

Competitor Price

System Tune Up, FREE With Installation (Windows or Mac OS)

- Optimize system performance and start-up time

- Includes upgrade recommendations

$45/Free $60

System Dust Removal

Free $30

System Cloning

- Creation of a virtual system that has the same disk contents, accounts, root password,

and number of network interfaces as the original.
Storage device of cloning is not included.

$90 $90

System Setup, FREE With Installation (Windows or Mac OS)

- Personalized account setup

- Windows and driver updates

- Removal of unnecessary software

- Creation of recovery media

- Software installation (software not included)

$80/Free $80

All-In-One Setup

- Personalized account setup

- Windows and driver updates

- Removal of unnecessary software

- Creation of recovery media

- Anti-virus/security installation

- Data transfer (up to 2TB)

- Software installation (software not included)

$140 $150

Refresh System (Imaging) Setup

- Installation of a new hard drive (hardware not included)

- Comprehensive virus and malware scan

- Transfer of all your data and settings (unlimited data transfer)

- Installation of the latest windows updates and other select programs

$120 $120

Cable Management

- Organize and secure electrical, data, and other cables

- Provide better airflow and performance

Free $50

System Re-build

- Disassemble parts from old system and re-assemble them to new system case

( new system case is not included)

$65 $80

Hardware Diagnostics

Our Labour

Competitor Labour

Processor / CPU

Memory

Motherboard

Video Card

Network Card

Sound Card

Optical Drive (DVD or Blu-Ray)

Power Supply

CPU Fan and Heatsink

Water Cooler

Hard Drive or Solid State Drive

Case / Chassis

Free

Free

Free

Free

Free

Free

Free

Free

$20

Free

$25

Free

$20

$20

$60

$20

$20

$20

$20

$40

$20

$40

$20

$60

Data Services

Our Labour

Competitor Labour

Data Backup / Transfer under 1TB

- Backup data to external hard drive

$50

$50

Data Backup / Transfer up to 2TB

- Backup data to external hard drive

$80

$780

Data Backup / Transfer over 2TB

- Backup data to external hard drive

$100

$100

Mobile Phone and Tablet Services

Having problems setting up your new phone purchase? Do you have old data you would like to transfer?

Have one of our expert technicians setup the phone according to your personal preferences.

System Services

Our Labour

Competitor Labour

Device Setup, Free If Purchased from Cyberdyne Systems

- Personalized account setup

- Update of all preloaded apps and operating system

- Setup of email and social networking accounts

- Installation of screen protector and case (screen protector and case are sold separately)

$20

$20

Device Setup with Data Transfer

- Personalized account setup

- Update of all preloaded apps and operating system

- Setup of email and social networking accounts

- Transfer of all data and apps

- Installation of screen protector and case (screen protector and case are sold separately)

$45

$50

All-In-One

- Personalized account setup

- Update of all preloaded apps and operating system

- Setup of email and social networking accounts

- Transfer of all data and apps

- Installation of screen protector

- Installation of anti-virus and security apps

$65

$70

Screen Replacement

- Removal of old screen and installation of a new screen on your device. (most iPad models)

$130 $150

Hardware Services

Our Labour

Competitor Labour

Screen Protector Installation

- Installation of screen protector on your device (screen protector sold separately)

Free

$10

CellPhone,Tablet Repairs

Parts

Our Labour

Competitor Labour

Broken Glass / Touch Screen / LCD

4 / 4s

5 / 5C / 5S

included

included

$80

$130

$100

$150

Home Theatre Installation

Setting up a TV and Home Theatre can be a complicated operation.

Our technicians can deliver all your equipment and set it up for you at minimal cost.

No matter how big the job may be, you can rest assured it'll be done right.

ON-Site, ON-Line

Our Price

Competitor Price

Basic Travel Charge For On-site Installation Service

(within 20kms from Cyberdyne Systems to your location)

- Additional service fees may apply

$70

$70

Home Consultation

- This service fee will be waived when installation is performed by Cyberdyne

$70

$70

TV Delivery

- Delivery service with unpacking within the Niagara Falls

- This service fee will be waived when customer is buying 40" or above TV

$60

$60

Appliance Delivery

$60.00/unit

$60.00/unit

Appliance Removal within the Niagara

Free

$30.00/unit

Home Theatre Installation

Our Labour

Competitor Labour

Projector

- Setup and Install

$140

$140

Projector Screen

- Setup and Install

$50

$50

Audio System Setup (basic wiring)

- Setup, wiring and testing (placement up to 7.1 Surround Sound System - 8 speakers)

$50

$50

Audio System Setup (hidden wiring)

- Setup, wiring and testing (placement up to 7.1 Surround Sound System - 8 speakers)

$190

$190

Soundbar Setup (setup and connection to TV)

- Placement of Soundbar, wiring, setup and connect to TV

$20

$20

In-wall Speaker Installation and Setup (one pair of speakers, excludes mounting kit)

$50

$50

Outdoor Speaker Installation and Setup (one pair of speakers, excludes mounting kit)

$100

$100

Harmony Remote Programming (up to 6 activities and 8 devices setup)

$50

$50

TV Stand Assembly

$50

$50

TV Setup (connect up to three components)

- Dressing all wires with cable ties, test all functions

$50

$50

TV Wall Mounting over 42" (excludes TV mount)

$100

$100

Home Automation Installation

Keep your home safe and protected with our Home Automation services.

Our Price

Our Labour

Competitor Price

Basic Travel Charge For On-site Installation Service

(within 20kms from Cyberdyne systems to your location)

- Additional service fees may apply

$70

$70

Home Consultation

- This service fee will be waived when installation is performed by Cyberdyne Systems

$70

$70

Home Automation Installation and Setup

Our Labour

Competitor Labour

Surveillance Camera Installation per camera

$140

$140

Full surveillance System Installation

- Installation of four surveillance cameras

- Set up and configuration of one digital video recorder (DVR). Training included

$300

$600

Smartphone or Tablet Setup For Live View

- Set up on three devices for live view. Training included

$20

$20

Professional Data Recovery

Data loss got you down? We've got you covered. Cyberdyne systems offers various levels of professional data recovery services.

Data Recovery Services

Our Price

Competitor Price

Level 1 Recovery

  • Recover deleted files such as files and photos or from devices with difficulties reading the files
  • Recover files from external hard drives whose casing may have developed issues
  • This recovery may include a USB thumb drive or SD card

$100-$140

$100-$400

Level 2 Recovery

  • Recover files from internal or external hard drives which cannot be read or written on but are somewhat recognizable or accessible
  • This process usually requires professional software
  • Time required to recover data will vary depending on the amount of data being retrieved from the hard drive

$150-$300

$450 to $800

Level 3 Recovery

  • Recover files from internal or external hard drives which may or may not be recognizable or accessible
  • Recover files from units that may have firmware corruption
  • Recover files from SSD unit with dead blocks or inaccessible volumes
  • May also recover files from hard drives with “clicking” sound which has minor media damage in unallocated portions of the disk drive surface

$550 to $1000

$850 to $1,300

Level 4 Recovery

  • Recover files from hard drives with media damage
  • Recover files from hard drives with “clicking” sound with damage to the read/write head assembly
  • Recovery which may require extensive lab time in order to stabilize the unit
  • Recover files from SSD units which have inaccessibility issues due to corruption

$1,350 to $3,200

$1,350 to $3,200

Level 5 Recovery

  • Includes hard drive rebuilds including cases with major media damage on the hard drive surface
  • Recover files from SSD units which require extensive data re-mapping
  • Recover files from projects with multiple media like RAID and servers
  • Time required to recover data may vary depending on the process due to the use of custom software and other programming solutions

$2,5009 to $4,800 and up

$2,500 to $4,800 and up

  • Rush/Urgent projects are charged a non-refundable $350 per unit/media ‘front of the line’ evaluation fee along with a 50% premium surcharge
    over the standard quotation.

Services